I learned that this is due to Netflix and Amazon Prime not supporting HDMI ARC on the LG SMART TVs for some reason. JavaScript appears to be disabled in your browser. Also connected to the receiver is a PS4 and Xbox 360. I have a digital audio cable going out from the TV back to the receiver for sound. Check the manual for specific details. I wound up just putting that TV in the bedroom with a soundbar for casual viewing and setup an Nvidia Shield Android TV with my receiver and projector for a true home theater experience. Next, look for an available digital optical input on the back of your sound device. Image and sound are not output from the TV when the receiver is not turned on. Don't plug things into the TV then the TV into the receiver since the TV won't understand half the audio formats and might convert them to something worse. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). It has no effect if the source already is surround. It replaced an old Sony receiver that stopped displaying video through HDMI. When playing CD’s the tracks are displayed on the TV screen and are playing but no sound. Dolby Surround etc is used to upmix stereo into surround sound. If your components do not support ARC, then count on optical audio cable to transmit great sound from your TV. The FM stereo reception is poor. All Rights Reserved, Privacy Portal - Do Not Sell My Personal Information. I was actually able to resolve my decoder issue by changing a few of the output settings on my PS4. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Turn on your TV. With this step you're also turning off your TV's internal speaker since you won't be using it. Please see page 98 in the instruction manual for more information. Can anyone shed light on this? It's right under the volume indicator. Funny how some problems can be solved after trying so many times before... What exact model TV is this? My setup is an HDMI cable that goes from the TV to the corresponding port on the receiver. If your TV and your audio device both support Audio Return Channel, you want to insert a high speed HDMI cable into the first HDMI port on the back of your LG TV. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. So I own a Yamaha RX-V477 which I use with my LG Smart TV. HDMI control is switched to ON In any case, wanted to let you know I was able to solve the issue. If you want to make sure it's playing surround sound, just have a look at the speaker indicators on your display. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). No Audio in Yamaha AV Receiver. Connect a Coaxial Digital Cable, Optical Digital Cable, or Audio cable to the Audio Output jack on your TV. one by one. Originally I had no optical cable and got 5.1 Surround Sound on everything except the LG's native Netflix and Amazon Prime streaming apps. No TV sound is output from the receiver. And also switch to the correct audio input on the external device in order to receive the audio signal from the TV. So I hooked up an optical cable and the problem is fixed. The sound is output from both the receiver and the TV. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. And remember volume will now be adjusted by the remote for the external device or by a knob if there is one. I have to use the TV's speakers to listen to any programming. We apologize for this inconvenience. I also have an optical cable running from the TV to the receiver. I also have an optical cable running from the TV to the receiver. It seems weird the Dolby formats are available on the Spotify side but not on others. In order to get the best possible experience from our website, please follow below instructions. All my gaming consoles are connected directly to the receiver and not the TV. Using the Yamaha remote, press ON SCREEN, go to Setup, and select HDMI. Not sure what was going on, TBH. Designed with you in mind, LG products offer innovative solutions to make life good. The FM reception is poor. You can change this by adjusting the TV Audio Input in the HDMI menu of the receiver. Also connected to the receiver is a PS4 and Xbox 360. Sorry if I was unclear in my OP. Connect the other end of the cable to the corresponding jacks on the A/V receiver or home theater system. Press the X in the top right to leave the setup menus. There is no sound for upto 5 minutes or more after switching on the TV. If the audio is passed as a multi-channel Dolby Digital or DTS bitstream (which it should), then any additional surround matrix-decoding is irrelevant, and your receiver will play the audio "straight". I have the cable box connected via HDMI cable to the receiver, and an HDMI cable running from the receiver to the TV. However, I cannot hear any sound from the speakers when my TV is on. ... Yamaha's R-N602 and R-N402 Stereo Receivers with MusicCast. On the receiver, switch to the HDMI input you connected the TV to If everything is set up right, the TV should output the audio to the receiver, you may get audio over both the TV and the receiver, if so, just mute the TV or turn the volume all the way down (muting the TV might display a mute symbol or show the volume bar, turning the volume all the way down instead of muting will get around it) I have a LG 65 C8 TV and am trying to pair it to Yamaha YAS-108 soundbar via ARC port. If your TV and your audio device both support Audio Return Channel, you want to insert a high speed HDMI cable into the first HDMI port on the back of your LG TV. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. My setup is an HDMI cable that goes from the TV to the corresponding port on the receiver. I unfortunately don't have the box or receipt any more, so I don't know the exact model. Press question mark to learn the rest of the keyboard shortcuts, Denon AVR2312 -> Monitor Audio BX5, BXC, BX2, PB-2000. Back to the PS4? The behaviour is very random. I recently purchased a Yamaha HTR-3064 receiver, and have it hooked up to my Samsung 46" LED edgelit TV on Saturday. If still no sound output from the AV Receiver/Sound Bar even after checking above points, please confirm if the AV Receiver/Sound Bar and the TV have the HDMI Control function. Get your questions answered about product setup, use and care, repair and maintenance issues. Originally I had no optical cable and got 5.1 Surround Sound on everything except the LG's native Netflix and Amazon Prime streaming apps. Plug sources into the receiver and plug the receiver into the TV. I can hear surround sound from the yamaha speakers when I play the DVD. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. In the HDMI menu select ARC and turn it on. Buying Advice, Tech Support, etc for Televisions, Home Theater, Speakers, Projectors, Audio/Video Receivers, etc.

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